Downtown Cary bath showroomCary showroom
Owner Nicole Fella, an F.I.T.-trained interior designer and licensed general contractor, plans your bath with you, and full-time employee installers build it. Pick every tile, top and fixture by hand in the Ward Street design center.
The Bath Remodeling Center, known for years as Portofino Tile, focuses on bathroom remodeling in Cary, NC and across the Triangle. That focus shows in the numbers: more than 2,000 bathroom remodels, over $15 million in completed projects and more than 25 years in the trade.
You work with an interior designer and licensed general contractor from the first measurement, and the company's own full-time employees handle every installation. The showroom on Ward Street in downtown Cary lets you compare tile, quartz and granite tops, vanities, shower glass and heated floors side by side before anything is ordered, with a designer beside you to explain how each choice performs.
Full primary bath remodels that start with layout: room at the vanity, how the shower opens, where towels go and whether the tub still earns its space. Master bath remodels are the most common topic in the firm's Google reviews, with 20 reviews tagged for it.
Custom showers with frameless glass, niches, benches and porcelain, glass or stone tile. Plenty of Triangle owners now trade a bulky soaking tub for a roomier shower that is simpler to clean and safer to step into. Glass enclosures are measured after tile and installed about three weeks later.
Freestanding soakers, built-in tubs, jetted tubs and clawfoot styles, planned together with the shower so the room still works. If the household no longer needs a tub, the team talks through a conversion and what the existing plumbing connections allow.
Custom-built vanities with drawers sized for daily items, quartz or granite tops, faucets, mirrors and medicine cabinets chosen together. A double vanity is planned to leave real counter space, not just a second sink. Heated floors can be added during design.
Installations are done by the company's own full-time employees, not day-labor crews. Google reviewers call the craftsmen courteous and highly skilled and note the punctual crew and dust removal.
Nicole's CAD design process shows the finished room before work starts. You get clear written drawings and a written contract, so scope and selections are settled up front.
The first in-home visit, the first showroom appointment and a remodeling estimate are all free. The site notes that more extensive design consultations beyond those steps may carry a fee.
Local voters gave the firm Maggy Awards in 2025 and 2026 and Raleigh's Best 2025 honors from The News and Observer, including Gold for Kitchen and Bath Remodeler.
Nicole Fella studied interior design at the Fashion Institute of Technology in New York, then became a NASCLA licensed general contractor so she could manage the build as well as the look. She spent 11 years helping grow the company before taking over as owner of The Bath Remodeling Center, LLC, formerly Portofino Tile.
Today the business identifies as women-owned and runs from a 5,000 square foot design center in downtown Cary. Clients name Nicole in their reviews, and some mention Bob from the team as well.
Nicole FellaOwner, interior designer and NASCLA licensed general contractor
A free visit to measure the room, photograph what is there and hear what you want to keep or change.
Plan the layout and pick tile, tops, cabinets and fixtures at the Ward Street showroom with your designer.
Go over the drawings, selections and estimate, including what is included and how changes would be handled.
Sign a clear written contract with final drawings so you know the scope and schedule before demolition starts.
Full-time installers complete most baths in 12 to 14 business days including inspections; frameless glass follows about three weeks later.
Our primary bathroom remodel with The Bath Remodeling Center turned out well beyond our wildest dreams! From start to finish, Nicole Fella and her team were an absolute pleasure to work with.
Nicole’s CAD design process gives you outstanding confidence that the end result will exceed your expectations and look fabulous.
Last year, after some extensive research, we chose Portofino Tile as the contractor for remodeling our hall bath and master bath.
The process page lists 12 to 14 business days for installation, including all inspections. Frameless shower glass is custom cut after tile is set and goes in about three weeks later. Your exact schedule depends on scope and product availability, and it is confirmed in writing before work begins.
Nothing. The first in-home visit, the first showroom appointment and a complimentary remodeling estimate are all free. If you need more extensive design consultations beyond those steps, the site says a consultation fee may apply, so ask about it at your first meeting.
Room size is only one factor. Moving the layout, the amount of plumbing and electrical work, cabinetry, tile and fixture choices all change the estimate. The team suggests listing your must-have changes first, then comparing alternatives together before you approve the scope.
Yes. Options include low-threshold or walk-in showers in place of a tub, room for a shower chair, a handheld showerhead and grab bars that match the other fixtures. Raise access needs early so entry design, clearances and fixture placement are part of the plan, not an add-on.
Bring photos of your current bathroom, rough room measurements if you have them, a list of priorities and pictures of styles you like. Mention whether easy access, storage, cleaning or keeping a bathtub matters most. Those details let the designer make the visit about your house.
Call (919) 914-0684, Monday to Friday 7:30 am to 4:00 pm, or ask for an evening or weekend showroom appointment.
(919) 914-0684
